Lenk Sport & Events AG
Registration
With the registration the "General Terms and Conditions" become part of the contract between the participant and Lenk Sport & Events AG.
Ski School tickets are personal and non transferable.
Prices
The services included in the price may vary depending on the offer. These are listed in the short description of the offer in the brochure and on the web. The lesson Prices are VAT-free.
Discount
Ski school special discounts cannot be granted on online bookings!
Cancellation
The following cancellation policy applies to cancellations:
Group lessons:
Cancellations are possible in principle. However, a cancellation does not automatically entitle you to a refund. Refunds will only be made in the form of a credit note and only upon presentation of a valid medical certificate. Cash payments or refunds by bank transfer are not possible.
Private Lessons:
Cancellations of private lessons must be made at least 24 hours before the start of the lesson. In the event of a later cancellation, 100% of the cost is payable.
However, cancellation does not automatically entitle you to a refund. Refunds will only be made in the form of a credit note and only upon presentation of a valid medical certificate. Cash payments or refunds by bank transfer are not possible.
Ski & snowboard test weekend:
It is not possible to cancel your registration for the ski & snowboard test weekend.
The General Terms and Conditions (GTC) of Bergbahnen Adelboden-Lenk apply exclusively to the required mountain railway ticket.
Events:
The following costs are owed in case of a cancellation:
- Up to 14 days before the event: 20% of the package price
- 13 to 8 days before the event: 50% of the package price
- 7 to 0 days before the event: 100% of the package price
Refund of payments of all mountain sports offers:
- The lessons take place in all weather conditions. If the lessons cannot be held due to extraordinary circumstances beyond our control (danger of avalances, sorm wind, etc.), an alternative program will be offered
- Bad weather, early departure or other missed lessons do not justify a refund
- A medical certificate is mandatory for the refund of course fees due to illness or accident. In this case, the remaining days of the course will be refunded in a product credit note (less CHF 10.00 administration costs)
- Applies to test weekends: If the booked test cannot be carried out on the scheduled date in the Adelboden-Lenk ski area, a full refund of the payment already made will be given. A doctor's certificate is required for reimbursement of costs in the event of illness or accident. The remaining costs will be refunded (minus CHF 10.00 administration costs).
Organisation of group lessons
The classification and division into Swiss Snow League classes is based on the information provided by the parents about the child's ability and experience in snow sports as well as already attended lessons. The Swiss Ski School Lenk does not accept any responsibility for incorrect classification and reserves the right to assign the child to the correct level.
Group size, minimum number of participants
Kids lessons: If there are less than 4 participants, the Swiss Ski School Lenk reserves the right to combine individual groups, reduce the lesson times or cancel lessons.
Adult lessons: If there are less than 3 participants, the Swiss Ski School Lenk reserves the right to combine individual groups, reduce the lesson times or cancel lessons.
Swiss Snow League level assessment
The corresponding entry in the Swiss Snow League booklet/customer portal or on the Academy Card is made after attending 5 half-days of group lessons or 9 hours of private lessons.
Insurance
The Swiss Ski School Lenk does not accept any responsibility for accidents during the snow sports lessons, on excursions or competitions. The accident and liability insurance is the responsibility of the participant.
Picture material
During the lessons/events, visual material is created, such as class photos in group lessons, which can show individual persons. These pictures are taken by guests or snow sports instructors and are made accessible via a web album from Lenk Sport & Events AG.
If a participant does not wish to appear in pictures, he/she must inform the sales staff or snow sports instructor before the lesson. This will ensure that none of these pictures appear in the web and print production of Lenk Sport und Events AG.
Data protection
Lenk Sport & Events AG uses customer data for processing registrations and for sending its own brochures and newsletter. The customer data is also passed on to the respective snow sports instructor to ensure the execution of the event. Customers who do not agree with the passing on of their data must make a note of this when signing up. The data will not be passed on to third parties.
Payment methods
We accept cash (CHF) and all major credit cards (Maestro, VISA, Mastercard, Postcard, Reka-Card)
Payment
Credit card payments in favor of the ski school are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear on your credit card statement as TREKKSOFT TOUR BOOKING. The domain where you enter and process your payment is owned and operated by TREKKSOFT. Please send an email to support(at)payyo.ch for all inquiries regarding your credit card payments and chargebacks.
Applicable law and place of jurisdiction
All legal relations of the customer with the organizer are subject to Swiss law.
The place of jurisdiction is the court district Obersimmental / Saanenland.
Lenk, December 2025
